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Message type: E = Error
Message class: CRM_BSP_ERP_ORDER - Messages generated from ERP Order BSP Application
Message number: 013
Message text: Follow-up document can not be created, since
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CRM_BSP_ERP_ORDER013
- Follow-up document can not be created, since ?The SAP error message CRM_BSP_ERP_ORDER013 typically indicates that a follow-up document cannot be created due to certain conditions not being met. This error is often encountered in the context of creating follow-up documents (like sales orders, service orders, etc.) from CRM transactions.
Possible Causes:
- Missing or Incomplete Data: Required fields in the CRM transaction may not be filled out correctly or completely.
- Status Issues: The document you are trying to create a follow-up for may be in a status that does not allow for follow-up document creation.
- Configuration Issues: There may be configuration settings in the system that prevent the creation of follow-up documents.
- Authorization Issues: The user may not have the necessary authorizations to create follow-up documents.
- Business Rules: Certain business rules or validations may be preventing the creation of the follow-up document.
Solutions:
- Check Required Fields: Ensure that all mandatory fields in the CRM transaction are filled out correctly.
- Review Document Status: Check the status of the original document to ensure it is in a state that allows for follow-up document creation.
- Configuration Review: Consult with your SAP Basis or functional consultant to review the configuration settings related to follow-up documents.
- Authorization Check: Verify that the user has the necessary permissions to create follow-up documents.
- Business Rules Validation: Review any business rules or validations that may be in place and ensure that the transaction meets those criteria.
Related Information:
CRMD_ORDER
for order management.If the issue persists after checking these areas, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.
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