How To Fix CRM_BSP_ERP_ORDER009 - ERP Order API is not Started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_ERP_ORDER - Messages generated from ERP Order BSP Application

• Message number: 009

• Message text: ERP Order API is not Started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_ERP_ORDER009 - ERP Order API is not Started ?

  The SAP error message CRM_BSP_ERP_ORDER009 indicates that the ERP Order API is not started. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to access or utilize the ERP Order API, but the necessary services or configurations are not properly set up or running.
  Causes:
  
  Service Not Started: The ERP Order API service may not be started in the SAP system.
  Configuration Issues: There may be configuration issues in the SAP CRM or ERP system that prevent the API from being accessed.
  Authorization Issues: The user may not have the necessary authorizations to access the ERP Order API.
  Network Issues: There could be network connectivity issues between the SAP CRM and ERP systems.
  System Errors: There may be underlying system errors or inconsistencies that are preventing the API from functioning correctly.
  
  Solutions:
  
  
  Start the ERP Order API:
  
  Check the status of the ERP Order API service in the SAP system. You can do this by navigating to the relevant transaction codes (like SMICM, SICF, or SM37) to check if the service is running.
  If it is not running, start the service.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the ERP Order API in both the SAP CRM and ERP systems. Ensure that all necessary settings are correctly configured.
  You may need to check the settings in transaction SPRO under the relevant areas for CRM and ERP integration.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to access the API has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues between the SAP CRM and ERP systems. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Review System Logs:
  
  Check the system logs for any related error messages that might provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Restart the System:
  
  In some cases, a system restart may resolve temporary issues that are causing the API to not start.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMICM, SICF, SPRO, SU53, and SLG1.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the ERP Order API.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.