How To Fix CRM_BOL022 - &1 entities were recovered after the BOL reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BOL - Message Class for Business Object Layer

• Message number: 022

• Message text: &1 entities were recovered after the BOL reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BOL022 - &1 entities were recovered after the BOL reset ?

  The SAP error message CRM_BOL022 indicates that a certain number of entities were recovered after a Business Object Layer (BOL) reset. This typically occurs in the context of SAP CRM (Customer Relationship Management) applications when there is an issue with the BOL framework, which is responsible for managing business objects and their relationships.
  Cause:
  
  Data Inconsistency: The error can occur due to inconsistencies in the data being processed by the BOL. This might happen if there are changes in the underlying data model or if there are issues with the data being fetched or manipulated.
  Session Issues: Sometimes, the BOL may encounter issues due to session timeouts or interruptions in the communication between the client and the server.
  Performance Issues: If the system is under heavy load, it may lead to timeouts or failures in processing requests, resulting in the need for a BOL reset.
  Configuration Errors: Incorrect configurations in the BOL or related components can also lead to this error.
  
  Solution:
  
  BOL Reset: The immediate solution is to allow the BOL to reset itself, which is what the error message indicates has already happened. This process attempts to recover the entities that were in an inconsistent state.
  Check Data Consistency: Review the data being processed to ensure that it is consistent and valid. Look for any anomalies or issues in the data that could lead to inconsistencies.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider optimizing the performance or scaling resources.
  Review Configuration: Ensure that the BOL and related configurations are set up correctly. This may involve checking settings in the SAP CRM system or related components.
  Logs and Traces: Review application logs and traces to identify any underlying issues that may have caused the BOL reset. This can provide insights into specific problems that need to be addressed.
  SAP Notes: Check for any relevant SAP Notes or patches that may address known issues related to the BOL framework. Applying these notes can sometimes resolve underlying bugs or issues.
  
  Related Information:
  
  BOL Framework: The Business Object Layer is a key component in SAP CRM that manages business objects and their relationships. Understanding how it works can help in troubleshooting issues.
  SAP Support: If the problem persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights and help troubleshoot specific issues related to your environment.
  Documentation: Refer to SAP documentation for more information on BOL and related error messages. This can provide additional context and troubleshooting steps.
  
  By following these steps, you should be able to address the CRM_BOL022 error and ensure that your SAP CRM system operates smoothly.