How To Fix CRM_BOL021 - BOL reset completed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BOL - Message Class for Business Object Layer

• Message number: 021

• Message text: BOL reset completed successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BOL021 - BOL reset completed successfully ?

  The SAP error message CRM_BOL021 indicates that a BOL (Business Object Layer) reset has been completed successfully. This message is not necessarily an error but rather an informational message that indicates that the BOL framework has been reset. 
  Cause:
  The message typically appears in scenarios where there is a need to refresh or reset the BOL context. This can happen due to various reasons, such as:
  
  Changes in the underlying data model.
  Updates to the business object definitions.
  Manual intervention to clear the BOL cache or reset the state of the BOL framework.
  
  Solution:
  Since this message indicates a successful reset, there is usually no action required unless you are experiencing issues with the application. If you are facing problems, consider the following steps:
  
  Check for Related Errors: Look for any other error messages that may provide more context about the issue you are facing.
  Review Logs: Check the application logs for any additional information that might indicate why the reset was triggered.
  Test Functionality: After the reset, test the functionality of the application to ensure that everything is working as expected.
  Clear Cache: If you suspect that the issue is related to caching, you may want to clear the cache for the BOL framework.
  Consult Documentation: Refer to SAP documentation or notes related to BOL and CRM for any specific guidance or known issues.
  
  Related Information:
  
  BOL Framework: The BOL is part of the SAP CRM architecture that manages business objects and their relationships. Understanding how BOL works can help in troubleshooting related issues.
  SAP Notes: Check SAP Notes for any updates or patches that may address known issues with the BOL framework.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar messages and what solutions they found effective.
  
  If you continue to experience issues or if the message is accompanied by other errors, it may be beneficial to reach out to SAP support for further assistance.