How To Fix CRM_BILLPLAN_UBB511 - Do not merge periods that are de-/assigned to a pool contract

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN_UBB - Messages for UBB Billing Plan

• Message number: 511

• Message text: Do not merge periods that are de-/assigned to a pool contract

What causes this issue?

You are trying to combine two dates which at least one are assigned to
a poolcontract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Before combining try to change the poolassignment

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN_UBB511 - Do not merge periods that are de-/assigned to a pool contract ?

  The SAP error message CRM_BILLPLAN_UBB511 typically occurs in the context of billing plan management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an attempt to merge billing periods that are either assigned or de-assigned to a pool contract, which is not allowed.
  Cause:
  The error arises when:
  
  You are trying to merge billing periods that are linked to a pool contract.
  The billing periods have been assigned to different contracts or billing plans that should not be merged.
  There may be inconsistencies in the billing plan configuration or the assignment of billing periods.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Billing Plan Configuration:
  
  Review the billing plan configuration to ensure that the periods you are trying to merge are not assigned to any pool contracts.
  Ensure that the billing periods are correctly assigned to the appropriate contracts.
  
  
  
  Review Pool Contract Assignments:
  
  Verify if the billing periods are assigned to a pool contract. If they are, you will need to either unassign them or ensure that you are not attempting to merge periods that are linked to different contracts.
  
  
  
  Adjust Billing Periods:
  
  If you need to merge periods, consider adjusting the billing periods so that they are not associated with any pool contracts or ensure that they belong to the same contract.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing billing plans and contracts.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing contracts and CRM_BILLPLAN for billing plan management.
  SAP Notes: Check for any SAP Notes related to billing plans and contracts that might address known issues or provide patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.