How To Fix CRM_BILLPLAN_UBB513 - No relevant service types for current pool linkage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN_UBB - Messages for UBB Billing Plan

• Message number: 513

• Message text: No relevant service types for current pool linkage

What causes this issue?

You tried to link a contract to a pool contract. Reading the relevant
service types did not find any entries, however.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN_UBB513 - No relevant service types for current pool linkage ?

  The SAP error message CRM_BILLPLAN_UBB513 indicates that there are no relevant service types available for the current pool linkage in the context of billing plans in SAP CRM (Customer Relationship Management). This error typically arises when trying to create or process billing plans, and it suggests that the system cannot find the necessary service types that are linked to the billing plan.
  Causes:
  
  Missing Service Types: The service types that should be linked to the billing plan may not be defined in the system.
  Incorrect Configuration: The configuration settings for billing plans or service types may not be set up correctly.
  Inconsistent Data: There may be inconsistencies in the data related to the billing plan or the service types.
  Pool Linkage Issues: The pool linkage itself may not be correctly defined or may not correspond to the service types available.
  
  Solutions:
  
  
  Check Service Types:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for billing plans.
  Ensure that the necessary service types are defined and active.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for billing plans and ensure that they are correctly set up to include the relevant service types.
  Check the settings under CRM > Master Data > Service Order > Define Service Types.
  
  
  
  Validate Pool Linkage:
  
  Check the pool linkage settings to ensure they are correctly defined and that they correspond to the service types you are trying to use.
  Ensure that the billing plan is linked to the correct service type pool.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the billing plan and service types to identify any discrepancies.
  Use transaction codes like SE16 or SE11 to check the underlying database tables for any missing or inconsistent entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to billing plans and service types for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLPLAN, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to CRM billing plans and service types for any updates or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.