How To Fix CRM_BILLPLAN_UBB515 - The billing plans are not synchronized


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN_UBB - Messages for UBB Billing Plan

  • Message number: 515

  • Message text: The billing plans are not synchronized

  • Show details Hide details
  • What causes this issue?

    The periodicities of the service billing plan and the usage billing plan
    are not synchronous.
    If you want to allocate a contract to a pool contract, you have to make
    sure that the periodicity of the allocated contract is synchronous with
    the periodicity of the pool contract.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the synchronicity within a service contract. If you want to create
    a pool linkage, check the synchronicity between the single contract and
    the pool contract.
    <ZH>Synchronicity within a service contract</>
    The billing period of the usage must be synchronous with the billing
    period of the service, which means each start and end date of a usage
    billing must agree with a start and end date of a service billing.
    If the service is billed on the first of each month, for example, and
    usage is billed quarterly on the first of the month, the billing periods
    are synchronous. If you want to allocate a contract to a pool contract,
    create the pool link analog to the usage billing (as of April 1, 2004,
    for example).
    <ZH>Synchronicity between a contract and a pool contract</>
    When you allocate a contract to a single pool contract, the periodicity
    of the assigned contract must agree with the usage periodicity of the
    single pool contract, which means each start and end date of a usage
    billing must agree with a start and end date of a service billing.
    Therefore, you can usually only define a pool linkage at the start of a
    usage period.
    When you allocate a contract to an aggregate contract, the usage
    periodicity of the aggregate contract must be synchronous with the
    allocated contract, which means the start and end date of each period in
    the aggregate contract has to agree with the start and end date of the
    service billing plan of the assigned contract. Therefore, you can
    usually only define a pool linkage at the start of a service period.
    If you want to terminate a pool linkage, the termination date has to
    agree with the period end date of the usage. This rule does not apply to
    the first and last periods of the usage billing plan.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN_UBB515 - The billing plans are not synchronized ?
    The SAP error message CRM_BILLPLAN_UBB515 indicates that there is a synchronization issue with billing plans in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are inconsistencies between the billing plan data in the CRM system and the corresponding data in the backend system (like SAP ERP).
    
    Cause: Data Inconsistency: The billing plans in the CRM system may not match the billing plans in the backend system. This can happen due to manual changes, data migration issues, or system integration problems. Incomplete Data: Required fields or data elements in the billing plan may be missing or incorrectly filled out. Customizations: Custom developments or enhancements in the CRM or ERP systems may lead to discrepancies in how billing plans are handled. Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be inconsistencies if the transport was not executed correctly.
    Solution: Check Data Consistency: Verify that

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author