How To Fix CRM_BILLPLAN_UBB509 - No flow category found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN_UBB - Messages for UBB Billing Plan

• Message number: 509

• Message text: No flow category found

What causes this issue?

You tried to accrue/combine periods to assign a single contract to the
pool contract. The flow category cannot be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign the flow categories in IMG activity <DS:SIMG.CRMV_CT_CONV>Assign
Flow Categories</>. The new flow category is determined for the original
flow category, the pool contract type, and the process event. The flow
category determines whether or not a billing request item is generated.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN_UBB509 - No flow category found ?

  The SAP error message CRM_BILLPLAN_UBB509: No flow category found typically occurs in the context of billing plans or billing documents in SAP CRM (Customer Relationship Management). This error indicates that the system is unable to find a valid flow category for the billing plan or billing document being processed.
  Cause:
  
  Missing Configuration: The flow category may not be defined in the system. This can happen if the necessary configuration for billing plans or billing documents has not been completed.
  Incorrect Data: The data being processed may not match any existing flow categories. This could be due to incorrect entries in the billing plan or related documents.
  Custom Development: If there are custom developments or enhancements in the system, they might not be correctly handling the flow categories.
  Transport Issues: If the configuration was recently transported from another system, it might not have been transported correctly, leading to missing flow categories.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for billing plans in SAP (Transaction SPRO).
  Navigate to Sales and Distribution > Basic Functions > Billing > Billing Plan > Define Flow Categories.
  Ensure that the necessary flow categories are defined and active.
  
  
  
  Review Data:
  
  Check the billing plan or billing document that is causing the error. Ensure that all required fields are filled out correctly and that the data is valid.
  Verify that the billing plan type and other related settings are correctly configured.
  
  
  
  Custom Code Review:
  
  If there are any custom developments, review the code to ensure that it correctly handles flow categories and does not inadvertently lead to this error.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to billing plans and flow categories for any additional insights or known issues.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error, the context in which it occurs, and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRM_BILLPLAN for billing plan management, and SE80 for reviewing custom developments.
  SAP Notes: Search for SAP Notes related to CRM billing plans and flow categories for any patches or updates that may address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.