How To Fix CRM_BILLING708 - Fld installation/dismantling info for main ref. obj. &1 must have value C

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 708

• Message text: Fld installation/dismantling info for main ref. obj. &1 must have value C

What causes this issue?

Field <LS>Installation/Dismantling Info</> for main reference object
<LB>&V1&</><LB> </>must have value <LB>C</> <LB>(contract object)</>. In
this case. the value is <LB>&V2&</><LB> (&V3&)</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Value <LB>C</> <LB>(contract object) </>cannot be set by you manually,
but rather is set automatically by the system.
To make this possible, remove the entry <LB>&V2&</><LB> (&V3&
) </>from field <LS>Insallation/Dismantling Info</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING708 - Fld installation/dismantling info for main ref. obj. &1 must have value C ?

  The SAP error message CRM_BILLING708 indicates that there is an issue with the installation or dismantling information for a main reference object in the billing process. Specifically, the error states that the field must have a value of 'C' (which typically stands for "Complete" or "Confirmed").
  Cause:
  This error usually occurs in the context of billing documents in SAP CRM when:
  
  The installation or dismantling information for the main reference object is incomplete or not properly set.
  The system expects a specific status (in this case, 'C') for the installation or dismantling process, but it is not found.
  There may be missing or incorrect data in the relevant fields that are required for processing the billing document.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Installation/Dismantling Data:
  
  Navigate to the relevant transaction or document where the error occurred.
  Verify that the installation or dismantling information is correctly entered and that the status is set to 'C'.
  
  
  
  Update the Status:
  
  If the status is not 'C', you may need to update it. This could involve completing the installation or dismantling process in the system.
  Ensure that all necessary steps in the installation or dismantling process have been completed.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to billing and installation/dismantling in your SAP system. Ensure that all required fields are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more details on the specific fields and statuses required for billing documents.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER, CRM_BILLING, or others relevant to your billing process to access and modify the necessary data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Testing: After making changes, perform testing to ensure that the error no longer occurs and that the billing process can be completed successfully.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_BILLING708 error in your SAP system.