How To Fix CRM_BILLING706 - Contract object &1 and contract account &2 do not suit each other


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLING - Messages for Billing Set

  • Message number: 706

  • Message text: Contract object &1 and contract account &2 do not suit each other

  • Show details Hide details
  • What causes this issue?

    Contract object <LB>&V1& </>and contract account <LB>&V2& </>do not
    match.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you have not entered a contract object for contract account <LB>&V2&
    </>, enter a contract object as the main reference object in the field
    <LS>Product</> that is assigned to contract account <LB> &V2&</>.
    If you have not entered a contract account for contract object <LB>&V1&
    </>, enter a contract account that contract object <LB>&V1& </>is
    assigned to.
    If you have entered contract object <LB>&V1&</> and business partner
    <LB>&V2&</>, change either contract object <LB>&V1& </>or contract
    account <LB>&V2&</> in such a way as to achieve a valid master data
    combination.
    If you have not entered a contract object or a contract account, enter a
    valid master data combination.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLING706 - Contract object &1 and contract account &2 do not suit each other ?

    The SAP error message CRM_BILLING706 indicates a mismatch between a contract object and a contract account in the SAP system. This error typically arises in the context of billing processes within the SAP Customer Relationship Management (CRM) module, particularly when trying to create or process billing documents related to contracts.

    Cause:

    The error occurs due to one or more of the following reasons:

    1. Mismatch in Contract and Contract Account: The contract object (e.g., a service contract) is not correctly linked to the specified contract account. This could happen if the contract was created for a different account or if the account has been changed after the contract was created.
    2. Incorrect Configuration: There may be configuration issues in the system that prevent the contract and contract account from being recognized as compatible.
    3. Data Inconsistencies: There could be inconsistencies in the master data related to the contract or the contract account, such as changes in the customer master data or contract settings.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or process the contract or contract account.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Contract and Contract Account:

      • Check the details of the contract object and the contract account to ensure they are correctly linked. You can do this by navigating to the contract in the SAP GUI and reviewing its associated account.
      • Ensure that the contract is intended for the specified contract account.
    2. Check Configuration Settings:

      • Review the configuration settings in the SAP system related to contract management and billing. Ensure that the settings allow for the correct association of contracts and contract accounts.
    3. Review Master Data:

      • Check the customer master data and ensure that all relevant information is consistent and up to date. Look for any discrepancies that might affect the relationship between the contract and the contract account.
    4. Authorization Check:

      • Ensure that the user processing the billing document has the necessary authorizations to access both the contract and the contract account.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to CRM billing and contract management for any specific guidance or known issues that might relate to your situation.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage contracts, and FBL5N to check contract accounts.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


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