How To Fix CRM_BILLING707 - Main reference object &1 must be a contract object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 707

• Message text: Main reference object &1 must be a contract object

What causes this issue?

Main reference object <LB>&V1&</><LB> </>is not a contract object.
A contract object is an individual object whose object family is defined
as a contract object object family.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an individual object that is a contract object for the main
reference object in field <LS>Product</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING707 - Main reference object &1 must be a contract object ?

  The SAP error message CRM_BILLING707 indicates that the main reference object you are trying to use in a billing document must be a contract object. This error typically occurs in the context of billing processes within SAP Customer Relationship Management (CRM) when the system expects a contract reference but receives a different type of object.
  Cause:
  
  Incorrect Object Type: The main reference object you are trying to use (e.g., an order, quotation, or another document) is not a contract. The system is specifically looking for a contract object.
  Configuration Issues: There may be configuration settings in the system that dictate which object types can be used in billing documents.
  Data Entry Errors: The user may have mistakenly selected the wrong object type when creating or processing the billing document.
  
  Solution:
  
  Verify Object Type: Check the object you are trying to reference in the billing document. Ensure that it is indeed a contract object. You can do this by navigating to the contract management area in SAP CRM and confirming the object type.
  Select the Correct Reference: If you have selected the wrong object, go back and select a valid contract object as the main reference for your billing document.
  Review Configuration: If you believe the object should be valid, review the configuration settings in the SAP system to ensure that the billing document type allows for the use of the selected object type.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the types of objects that can be used in billing documents and any related configuration settings.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing contracts and VF01 for billing document creation.
  SAP Notes: Check for any SAP Notes related to CRM billing and contract management that may provide additional insights or solutions for this error.
  User Training: Ensure that users involved in the billing process are trained on the correct procedures for selecting reference objects to avoid similar errors in the future.
  
  By following these steps, you should be able to resolve the CRM_BILLING707 error and successfully process your billing documents.