How To Fix CRM_BILLING709 - Fld installation/dismantling info for ref. object &1 cannot have value C

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 709

• Message text: Fld installation/dismantling info for ref. object &1 cannot have value C

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING709 - Fld installation/dismantling info for ref. object &1 cannot have value C ?

  The SAP error message CRM_BILLING709 indicates that there is an issue with the installation or dismantling information for a reference object in the billing process. Specifically, the error states that the field for installation/dismantling information cannot have the value 'C'. 
  Cause:
  This error typically arises in the context of billing documents where the system expects a certain value for the installation or dismantling information field. The value 'C' is not valid in this context, which leads to the error. The possible causes include:
  
  Incorrect Configuration: The configuration settings for the billing process may not allow for the value 'C' in the specified field.
  Data Entry Error: There may have been a manual entry error where 'C' was incorrectly entered instead of a valid value.
  Business Logic Violation: The business rules defined in the system may not permit the use of 'C' for the installation/dismantling information.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings related to billing and installation/dismantling information. Ensure that the allowed values for the relevant fields are correctly defined.
  
  
  Validate Data Entry: Check the data being entered for the billing document. Ensure that the installation/dismantling information field is populated with a valid value that is acceptable according to the business rules.
  
  
  Review Business Rules: Consult with your business process owner or SAP functional consultant to understand the business logic that governs the use of the installation/dismantling information field. Make sure that the value being used aligns with these rules.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the value 'C' is being set and why it is not being accepted. This may involve looking at the underlying code or configuration settings.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), or SPRO (Customizing) to investigate the configuration and data definitions.
  Documentation: Review the SAP documentation related to billing and installation/dismantling processes for further insights into valid values and configurations.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.