How To Fix CRM_BILLING035 - Contract account &1 cannot be used with SEPA mandate &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 035

• Message text: Contract account &1 cannot be used with SEPA mandate &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING035 - Contract account &1 cannot be used with SEPA mandate &2 ?

  The SAP error message CRM_BILLING035 indicates that there is an issue with the contract account and the SEPA mandate in the context of billing processes. Specifically, the error states that the specified contract account cannot be used with the given SEPA mandate. 
  Cause:
  This error can occur due to several reasons, including:
  
  
  Incompatibility of Contract Account and SEPA Mandate: The contract account may not be set up to use the specified SEPA mandate. This could be due to the mandate not being valid for the contract account or not being properly linked.
  
  
  Mandate Status: The SEPA mandate might be in a status that does not allow it to be used (e.g., it could be inactive, expired, or not yet approved).
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the contract account or the SEPA mandate, such as incorrect entries or missing information.
  
  
  Configuration Issues: There could be configuration issues in the SAP system that prevent the contract account from being associated with the SEPA mandate.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the SEPA Mandate:
  
  Verify that the SEPA mandate is active and valid.
  Ensure that the mandate is correctly linked to the contract account in question.
  
  
  
  Review Contract Account Settings:
  
  Check the settings of the contract account to ensure it is configured to use SEPA mandates.
  Make sure that the contract account is not blocked or has any restrictions that would prevent it from using the mandate.
  
  
  
  Validate Data:
  
  Look for any inconsistencies or missing data in the contract account and SEPA mandate records.
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult Configuration:
  
  If you have access, review the configuration settings related to SEPA mandates and contract accounts in the SAP system.
  Ensure that the necessary configurations are in place to allow the use of SEPA mandates with contract accounts.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  SEPA (Single Euro Payments Area): A payment-integration initiative of the European Union that simplifies bank transfers denominated in euros.
  Contract Accounts: These are accounts used in SAP to manage customer contracts and billing processes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_BILLING035 error message.