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Message type: E = Error
Message class: CRM_BILLING - Messages for Billing Set
Message number: 036
Message text: &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_BILLING036
- &1 ?The SAP error message CRM_BILLING036 typically relates to issues in the billing process within the SAP Customer Relationship Management (CRM) module. The specific error message usually indicates that there is a problem with the billing document or the related data.
Cause:
The error message CRM_BILLING036 can be triggered by several factors, including but not limited to:
- Missing or Incomplete Data: Required fields in the billing document may be missing or not filled out correctly.
- Incorrect Configuration: There may be issues with the configuration settings in the billing process, such as pricing procedures or account determination.
- Document Status: The billing document may be in a status that does not allow further processing (e.g., already billed, canceled).
- Master Data Issues: Problems with customer master data, material master data, or other related master data can lead to this error.
- Authorization Issues: The user may not have the necessary authorizations to perform the billing operation.
Solution:
To resolve the CRM_BILLING036 error, you can take the following steps:
- Check Required Fields: Review the billing document for any missing or incomplete fields. Ensure that all mandatory information is filled out correctly.
- Review Configuration: Verify the configuration settings related to billing in the SAP system. Check pricing procedures, account determination, and other relevant settings.
- Document Status: Check the status of the billing document. If it is already processed or in a status that does not allow further changes, you may need to create a new document or reverse the existing one.
- Validate Master Data: Ensure that all relevant master data (customer, material, etc.) is complete and accurate. Correct any discrepancies found.
- Check Authorizations: Ensure that the user has the necessary authorizations to perform the billing operation. If not, contact your system administrator to grant the required permissions.
Related Information:
CRM_BILLING
or VF01
(for billing document creation) to investigate further.If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.
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