How To Fix CRM_BILLING034 - Relevance of the current transaction for SEPA payment has changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 034

• Message text: Relevance of the current transaction for SEPA payment has changed

What causes this issue?

A change to the transactional data made the current transaction become
not relevant for SEPA.
If mandate IDs had been assigned, they were deleted by the CRM system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING034 - Relevance of the current transaction for SEPA payment has changed ?

  The SAP error message CRM_BILLING034 indicates that the relevance of the current transaction for SEPA (Single Euro Payments Area) payment has changed. This typically occurs in the context of billing and payment processing within the SAP Customer Relationship Management (CRM) module, particularly when dealing with SEPA payment methods.
  Cause:
  The error can arise due to several reasons, including:
  
  Changes in Payment Method: The payment method associated with the transaction may have been changed, making it no longer relevant for SEPA processing.
  Transaction Status Changes: The status of the transaction (e.g., invoice, credit memo) may have changed, affecting its eligibility for SEPA payments.
  Data Inconsistencies: There may be inconsistencies in the data related to the transaction, such as missing or incorrect bank details.
  Configuration Issues: The configuration settings for SEPA payments in the SAP system may not be correctly set up, leading to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Payment Method: Verify that the payment method assigned to the transaction is indeed a SEPA-compliant method. If it has changed, update it accordingly.
  Review Transaction Status: Ensure that the transaction is in a status that allows for SEPA payment processing. If necessary, revert any changes that may have affected its status.
  Validate Bank Details: Check the bank details associated with the customer or vendor to ensure they are complete and correctly formatted for SEPA payments.
  Reprocess the Transaction: If the transaction was previously processed, you may need to reverse it and reprocess it to ensure it is correctly flagged for SEPA payment.
  Configuration Check: Review the SEPA configuration settings in your SAP system to ensure they are set up correctly. This includes checking the SEPA payment formats and ensuring that all necessary parameters are configured.
  Consult Documentation: Refer to SAP documentation or notes related to SEPA payments for any specific guidelines or updates that may apply to your version of SAP.
  
  Related Information:
  
  SEPA Payment Formats: Familiarize yourself with the SEPA payment formats (e.g., XML formats) and ensure that your system is capable of generating these formats correctly.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SEPA payments and the CRM_BILLING034 error.
  User Roles and Authorizations: Ensure that the user processing the transaction has the necessary authorizations to make changes to payment methods and transaction statuses.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM and payment processing.