How To Fix CRM_BCB004 - Invalid internet address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 004

• Message text: Invalid internet address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB004 - Invalid internet address ?

  The SAP error message CRM_BCB004 - Invalid internet address typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the format or validity of an email address or internet address being processed. This error can arise in various scenarios, such as when sending emails, creating business partners, or managing contact information.
  Causes:
  
  Incorrect Email Format: The email address may not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Empty Email Field: The email address field may be empty when it is required.
  Invalid Domain: The domain part of the email address may not be valid or does not exist.
  Special Characters: The presence of special characters that are not allowed in email addresses.
  Data Entry Errors: Typographical errors during data entry.
  
  Solutions:
  
  Check Email Format: Ensure that the email address follows the correct format (e.g., [e-mail]).
  Validate Email Address: Use an email validation tool or service to check if the email address is valid and exists.
  Correct Data Entry: Review the data entry for any typographical errors or missing information.
  Update Business Partner Data: If the error occurs while processing a business partner, ensure that the email address is correctly entered in the business partner master data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on valid email formats.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like BP (Business Partner) to review and edit business partner data.
  Email Configuration: Ensure that the email configuration in SAP is set up correctly, including SMTP settings if applicable.
  Testing: After making corrections, test the functionality again to ensure that the error does not persist.
  
  If the issue continues after checking these aspects, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.