How To Fix CRM_BCB003 - First character of phone number id not a plus (+)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 003

• Message text: First character of phone number id not a plus (+)

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_BCB003 - First character of phone number id not a plus (+) ?

  The SAP error message CRM_BCB003 indicates that the first character of a phone number must be a plus sign (+). This error typically occurs when entering or processing phone numbers in the SAP Customer Relationship Management (CRM) system, particularly when the system expects phone numbers to be in an international format.
  Cause:
  The error arises when:
  
  A phone number is entered without a leading plus sign (+), which is required for international dialing formats.
  The phone number may be formatted incorrectly or may contain invalid characters.
  
  Solution:
  To resolve the CRM_BCB003 error, you should:
  
  
  Check the Phone Number Format: Ensure that the phone number you are entering starts with a plus sign (+) followed by the country code and the rest of the phone number. For example, a valid format would be [phone].
  
  
  Correct the Input: If the phone number does not start with a plus sign, edit the entry to include it. For example, if the number is 1234567890, change it to [phone].
  
  
  Validate Input: Ensure that the phone number does not contain any invalid characters (like letters or special symbols other than +) and that it adheres to the expected format for phone numbers in your region.
  
  
  Use Standardized Formats: If your organization has specific guidelines for entering phone numbers, make sure to follow those standards.
  
  
  Related Information:
  
  
  International Phone Number Format: The international phone number format typically starts with a plus sign (+) followed by the country code, and then the local number. For example, for a US number, it would look like [phone].
  
  
  SAP Documentation: Refer to SAP's official documentation or help resources for more details on phone number formats and validation rules within the CRM module.
  
  
  User Training: If this error is common among users, consider providing training or guidelines on how to correctly enter phone numbers in the system.
  
  
  By ensuring that phone numbers are entered in the correct format, you can avoid encountering the CRM_BCB003 error in the future.