How To Fix CRM_BCB005 - Invalid internet address: Address contains no \"@\" character

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 005

• Message text: Invalid internet address: Address contains no \"@\" character

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB005 - Invalid internet address: Address contains no \"@\" character ?

  The SAP error message CRM_BCB005 indicates that there is an issue with an internet address (usually an email address) that is being processed in the SAP system. The specific problem is that the address does not contain the "@" character, which is essential for a valid email format.
  Cause:
  
  Missing "@" Character: The most straightforward cause is that the email address entered is missing the "@" character.
  Incorrect Data Entry: Users may have entered the email address incorrectly, leading to a malformed address.
  Data Migration Issues: If data has been imported or migrated from another system, it may not have been validated properly, resulting in invalid email formats.
  Configuration Issues: There may be issues with the configuration of the system that handles email addresses.
  
  Solution:
  
  Check the Email Address: Verify the email address for correctness. Ensure that it includes the "@" character and is formatted correctly (e.g., [e-mail]).
  Data Validation: Implement validation checks in the user interface or backend processes to ensure that email addresses are validated before being saved or processed.
  Correct Data Entry: If the error is due to user input, provide guidance or constraints in the user interface to help users enter valid email addresses.
  Review Data Migration: If the issue arises from data migration, review the data mapping and transformation processes to ensure that email addresses are correctly formatted.
  System Configuration: Check the configuration settings related to email processing in SAP to ensure that they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the SAP user documentation for guidelines on entering and managing email addresses within the system.
  Testing: After making corrections, test the functionality to ensure that the error no longer occurs and that email addresses are processed correctly.
  
  By addressing the root cause of the error and implementing proper validation and correction measures, you can resolve the CRM_BCB005 error effectively.