How To Fix CRM_AUI_BTINDEX123 - &1 search table entries have been removed for main category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index

• Message number: 123

• Message text: &1 search table entries have been removed for main category &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_BTINDEX123 - &1 search table entries have been removed for main category &2 ?

  The SAP error message CRM_AUI_BTINDEX123 indicates that there is an issue with the Business Transaction Index (BTI) in the SAP Customer Relationship Management (CRM) system. This error typically occurs when the system has removed entries from the search table for a specific main category, which can affect the ability to search for business transactions effectively.
  Cause:
  The error can be caused by several factors, including:
  
  Data Consistency Issues: There may be inconsistencies in the data that lead to the removal of entries from the search table.
  Archiving or Deletion: Entries may have been archived or deleted as part of a data management process, which can lead to missing data in the search index.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to problems with the indexing of business transactions.
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to maintain the index properly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies in the business transaction data. Ensure that all necessary data is present and correctly configured.
  
  
  Rebuild the Index: You can rebuild the Business Transaction Index to restore the missing entries. This can typically be done using transaction CRMD_ORDER and navigating to the relevant options for indexing.
  
  
  Review Archiving Settings: If entries have been archived, review the archiving settings to ensure that they are configured correctly. You may need to adjust the archiving strategy to prevent important data from being removed.
  
  
  Check Configuration: Review the configuration settings related to the Business Transaction Index. Ensure that all necessary parameters are set correctly.
  
  
  Monitor System Performance: If the issue is related to system performance, consider monitoring the system for any bottlenecks or performance issues. You may need to optimize the database or increase system resources.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that are used for managing business transactions in CRM.
  SAP Documentation: Review the official SAP documentation for CRM and Business Transaction Indexing for more detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where you can find discussions related to similar issues and solutions shared by other users.
  
  By following these steps, you should be able to address the CRM_AUI_BTINDEX123 error and restore the functionality of the Business Transaction Index in your SAP CRM system.