How To Fix CRM_AUI_BTINDEX120 - Task &1 cannot be removed; task has already been removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index

• Message number: 120

• Message text: Task &1 cannot be removed; task has already been removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_BTINDEX120 - Task &1 cannot be removed; task has already been removed ?

  The SAP error message CRM_AUI_BTINDEX120 indicates that a task you are trying to remove has already been removed from the system. This error typically occurs in the context of Business Transaction Management in SAP CRM, where tasks or business transactions are managed.
  Cause:
  
  Task Already Removed: The most straightforward cause is that the task you are attempting to remove has already been deleted or processed in a previous operation.
  Concurrency Issues: If multiple users or processes are trying to modify the same task simultaneously, one might have already removed it before the other could act on it.
  Data Consistency Issues: There may be inconsistencies in the database or application state, leading to the system believing the task is still present when it is not.
  
  Solution:
  
  Check Task Status: Verify the current status of the task in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check if the task still exists.
  Refresh the Data: If you suspect that the data might be stale, refresh the view or re-query the task list to ensure you have the latest information.
  Error Handling: Implement error handling in your code or process to gracefully manage situations where a task cannot be found or has already been removed.
  Review Logs: Check application logs or system logs for any additional error messages or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and task management for any known issues or patches that might address this error.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the steps leading up to it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with task management, such as CRMD_ORDER for managing business transactions.
  SAP Notes: Search for SAP Notes related to CRM_AUI_BTINDEX120 in the SAP Support Portal for any specific fixes or recommendations.
  User Permissions: Ensure that the user has the necessary permissions to perform task removal operations, as permission issues can sometimes lead to unexpected behavior.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_AUI_BTINDEX120 error message.