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Message type: E = Error
Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index
Message number: 102
Message text: Report start time: &1, end time: &2, total time: &3
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CRM_AUI_BTINDEX102
- Report start time: &1, end time: &2, total time: &3 ?The SAP error message CRM_AUI_BTINDEX102 typically relates to issues encountered during the execution of a report or transaction in the SAP Customer Relationship Management (CRM) module. This specific message indicates that there was a problem with the execution of a report, and it provides information about the start time, end time, and total time taken for the report execution.
Cause:
- Performance Issues: The report may be taking too long to execute due to large data volumes or inefficient queries.
- Database Locks: There may be locks on the database tables that the report is trying to access, causing delays.
- Configuration Issues: Incorrect configuration settings in the CRM system can lead to performance bottlenecks.
- System Resources: Insufficient system resources (CPU, memory, etc.) can affect the performance of report execution.
- Network Issues: Network latency or connectivity issues can also impact the execution time of reports.
Solution:
- Analyze Performance: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to analyze performance issues and identify bottlenecks.
- Optimize Queries: Review and optimize the queries used in the report to ensure they are efficient. This may involve indexing database tables or rewriting queries.
- Check for Locks: Use transaction code SM12 to check for any database locks that may be affecting report execution.
- Increase Resources: If the system is under heavy load, consider increasing the resources allocated to the SAP system (e.g., adding more memory or CPU).
- Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly for optimal performance.
- Schedule Reports: If the report is resource-intensive, consider scheduling it to run during off-peak hours to reduce the load on the system.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.
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