How To Fix CRM_AUI_BTINDEX104 - &1 records were deleted in package number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index

• Message number: 104

• Message text: &1 records were deleted in package number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_BTINDEX104 - &1 records were deleted in package number &2 ?

  The SAP error message CRM_AUI_BTINDEX104 indicates that a certain number of records were deleted in a specific package number. This message typically arises in the context of Business Transaction Index (BTI) management within SAP Customer Relationship Management (CRM) systems. 
  Cause:
  The error message is generally triggered when the system performs a cleanup operation on the Business Transaction Index. This can happen for several reasons, including:
  
  Data Archiving: Records may have been archived or deleted as part of a data management strategy to maintain system performance and manage data volume.
  Data Consistency: The system may have identified inconsistencies or obsolete records that need to be removed to ensure data integrity.
  Batch Processing: The message may appear during batch processing jobs that are designed to delete or update records in bulk.
  
  Solution:
  To address the CRM_AUI_BTINDEX104 error message, consider the following steps:
  
  
  Check Logs: Review the application logs and the specific job logs to understand which records were deleted and why. This can provide insights into whether the deletions were expected or if they indicate a problem.
  
  
  Data Consistency Check: Run consistency checks on the Business Transaction Index to ensure that the remaining records are valid and that there are no further issues.
  
  
  Review Archiving Settings: If the deletions are related to archiving, review your archiving settings and policies to ensure they align with your business requirements. Adjust the settings if necessary.
  
  
  Rebuild Index: If the index is corrupted or not functioning correctly, consider rebuilding the Business Transaction Index. This can often resolve issues related to missing or deleted records.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists or if you suspect a bug, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SARA (for archiving), and SLG1 (for application logs).
  SAP Notes: Search for SAP Notes related to CRM_AUI_BTINDEX104 for any specific patches or updates that may address the issue.
  System Performance: Regularly monitor system performance and data volume to prevent similar issues in the future.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_AUI_BTINDEX104 error message effectively.