How To Fix CRM_ARCHIVE049 - You are not authorized to read archived documents

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 049

• Message text: You are not authorized to read archived documents

What causes this issue?

It is not possible for you to read archived documents if you have
restricted authorization in the partner function.

System Response

Archived documents cannot be displayed.

How to fix this error?

To display archived documents you must have a user with unrestricted
authorization in the partner function. (Autnorization object CRM_ORD_OP
)

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE049 - You are not authorized to read archived documents ?

  The SAP error message CRM_ARCHIVE049 indicates that a user is not authorized to read archived documents in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to access archived data but lacks the necessary permissions.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to access archived documents. This could be due to missing roles or permissions in the user's profile.
  Incorrect User Role Assignment: The user may not be assigned to the correct roles that include access to archived documents.
  Archiving Settings: The archiving settings may not be configured correctly, or the user may not be part of the group that has access to archived data.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which authorization object is missing.
  Review the user's roles and authorizations in transaction code PFCG. Ensure that the user has the necessary roles that include access to archived documents.
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, assign the appropriate roles that include access to archived documents. This may involve working with your SAP security team to ensure the user has the correct permissions.
  
  
  
  Review Authorization Objects:
  
  The relevant authorization objects for accessing archived documents may include S_ARCHIVE or other specific objects related to CRM archiving. Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Consult with SAP Basis or Security Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis or security team. They can help analyze the authorization setup and make necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  SARA: Archive Administration (to manage archiving settings)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and roles related to archiving in CRM.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on authorization for archived documents.
  
  
  By following these steps, you should be able to resolve the CRM_ARCHIVE049 error and enable the user to access the archived documents as needed.