How To Fix CRM_ARCHIVE011 - No residence time could be determined for transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 011

• Message text: No residence time could be determined for transaction type &1

What causes this issue?

A residence time could not be determined for the given transaction
type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the SAP Implementation Guide,(IMG) under <ZK>Customer Relationship
Management -> Transactions -> Basic Settings -> Maintain Residence
Times</>, check whether a residence time is entered for the given
transaction type. If necessary, enter a residence time.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE011 - No residence time could be determined for transaction type &1 ?

  The SAP error message CRM_ARCHIVE011 indicates that the system could not determine the residence time for a specific transaction type (denoted by &1). This error typically arises in the context of archiving or data management processes within SAP Customer Relationship Management (CRM).
  Cause:
  The primary causes for this error can include:
  
  
  Missing Configuration: The residence time for the specified transaction type has not been defined in the system. This configuration is necessary for the archiving process to determine how long data should be retained before it can be archived.
  
  
  Incorrect Transaction Type: The transaction type specified may not be valid or may not exist in the system.
  
  
  Data Inconsistencies: There may be inconsistencies or issues with the data related to the transaction type that prevent the system from calculating the residence time.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for archiving in the SAP system.
  Ensure that the residence time for the specific transaction type is defined. This can typically be found in the customizing settings under the relevant archiving object.
  
  
  
  Define Residence Time:
  
  If the residence time is not defined, you will need to set it up. This usually involves specifying how long the data should remain in the database before it can be archived.
  
  
  
  Validate Transaction Type:
  
  Verify that the transaction type you are using is correct and exists in the system. You can check this in the relevant transaction or customizing settings.
  
  
  
  Check for Data Issues:
  
  Investigate if there are any data inconsistencies or issues related to the transaction type. This may involve checking the database for any anomalies or running consistency checks.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to archiving and residence time settings for further guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Archiving in SAP CRM: Understanding the archiving process in SAP CRM is crucial. Archiving helps manage data volume and performance by moving older data to archive storage.
  Transaction Types: Familiarize yourself with the different transaction types used in your SAP CRM system, as they can affect how data is processed and archived.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to archiving processes.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ARCHIVE011 error message.