How To Fix CRM_APPROVAL106 - Approval step with GUID &1 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 106

• Message text: Approval step with GUID &1 not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL106 - Approval step with GUID &1 not found in database ?

  The SAP error message CRM_APPROVAL106 indicates that the system is unable to find a specific approval step in the database, identified by the GUID (Globally Unique Identifier) provided in the error message. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with approval processes.
  Causes:
  
  Missing Approval Step: The approval step with the specified GUID may not exist in the database. This could happen if the approval process was deleted or not properly created.
  Data Inconsistency: There may be inconsistencies in the database, possibly due to incomplete transactions or issues during data migration.
  Authorization Issues: The user may not have the necessary authorizations to view or access the approval step.
  System Configuration: Incorrect configuration of the approval process or workflow settings in the CRM system.
  
  Solutions:
  
  
  Check Approval Process Configuration:
  
  Verify that the approval process is correctly configured in the system. Ensure that the approval step with the specified GUID exists in the relevant tables.
  Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency) to check the status of workflows and approval steps.
  
  
  
  Database Consistency Check:
  
  Run consistency checks on the database to identify any missing or orphaned entries related to approval steps. This can often be done using transaction codes like SE11 (Data Dictionary) to check the relevant tables.
  
  
  
  Review Authorization:
  
  Ensure that the user encountering the error has the necessary authorizations to access the approval steps. Check the user's roles and authorizations in transaction PFCG.
  
  
  
  Recreate Approval Step:
  
  If the approval step is indeed missing, you may need to recreate it. This can involve reconfiguring the approval process or restoring it from a backup if available.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to approval processes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_FREQ, PFCG, and SE11 for troubleshooting.
  SAP Documentation: Review SAP documentation related to CRM workflows and approval processes for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_APPROVAL106 error effectively.