How To Fix CRM_APPROVAL108 - Approval steps with approval GUID &1 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APPROVAL -

• Message number: 108

• Message text: Approval steps with approval GUID &1 not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APPROVAL108 - Approval steps with approval GUID &1 not found in database ?

  The SAP error message CRM_APPROVAL108 indicates that the system is unable to find the specified approval steps associated with a given approval GUID in the database. This can occur in various scenarios, particularly when working with the SAP Customer Relationship Management (CRM) module, where approval processes are common.
  Causes:
  
  Missing Approval Steps: The approval steps associated with the provided GUID may not exist in the database. This could happen if the approval process was deleted or not properly created.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption in the approval workflow data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the approval steps.
  Incorrect GUID: The GUID provided in the error message may be incorrect or malformed, leading to a failure in locating the corresponding approval steps.
  System Configuration Issues: There may be configuration issues in the CRM system that prevent the approval steps from being recognized.
  
  Solutions:
  
  Verify the Approval GUID: Check the GUID provided in the error message to ensure it is correct and corresponds to an existing approval process.
  Check Approval Steps: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to check if the approval steps exist in the system.
  Review Workflow Configuration: Ensure that the workflow configuration for the approval process is set up correctly. This may involve checking the workflow definitions and ensuring that all necessary steps are defined.
  Database Consistency Check: Perform a consistency check on the database to identify and rectify any inconsistencies. This may involve using transaction codes like SE11 to check the database tables related to approvals.
  Authorization Check: Ensure that the user has the necessary authorizations to access the approval steps. This may involve checking user roles and permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_FREQ, and SWI6 for workflow management.
  Workflow Monitoring: Use the Workflow Monitor (transaction SWI1) to track and analyze workflow instances and their statuses.
  SAP Documentation: Refer to the official SAP documentation for CRM workflows and approval processes for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.