How To Fix CRM_APO111 - APO availability check: The CRM Release is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_APO - Dates

• Message number: 111

• Message text: APO availability check: The CRM Release is not maintained

What causes this issue?

The system has found that there are items relevant for availability
check for which follow-up actions still have to be carried out.
These follow-up actions differ according to the release.
Therefore the system reads the release. In the <LS>CVERS_TXT</> table
in the <LS>STEXT</> field there should be an entry for the release with
the identification <LB>BBPCRMX.YY </>. However, the system could not
find such an entry.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

The component name is entered in the <LS>STEXT </>field during system
installation. The field should have an appropriate entry. Please
contact your system administrator.

Procedure for System Administrators

Check whether an entry exists for the component <LB>BBPCRM</>:
Choose <LS>System -> Status </>
Choose <LS>Component information</> (on the righthand side below the
<LS>Component version</> field).
If no entry exists, there may be an installation problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_APO111 - APO availability check: The CRM Release is not maintained ?

  The SAP error message CRM_APO111 indicates that there is an issue with the availability check in the SAP Customer Relationship Management (CRM) system, specifically related to the Advanced Planning and Optimization (APO) component. The message states: "APO availability check: The CRM Release is not maintained." This typically means that the system is unable to find the necessary configuration or data for the specified CRM release in the APO system.
  Cause:
  
  Missing Configuration: The CRM release that is being referenced in the availability check is not configured in the APO system. This could be due to a lack of synchronization between the CRM and APO systems.
  Incorrect Release Version: The version of the CRM system being used may not be compatible with the APO system, or it may not be properly defined in the APO settings.
  Data Transfer Issues: There may be issues with the data transfer between the CRM and APO systems, leading to missing or incorrect data.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the APO system and check the configuration settings for the CRM release. Ensure that the release is properly maintained in the APO system.
  Use transaction codes like /SAPAPO/SDP1 to check the settings related to the CRM release.
  
  
  
  Maintain CRM Release:
  
  If the CRM release is not maintained, you will need to add it. This can typically be done in the APO system under the relevant configuration settings.
  Ensure that the release version matches the one used in the CRM system.
  
  
  
  Synchronize Systems:
  
  Ensure that the CRM and APO systems are properly synchronized. This may involve checking the middleware settings or the data transfer settings between the two systems.
  Use transaction codes like SMQ1 and SMQ2 to monitor the queues for any stuck messages.
  
  
  
  Check for Notes and Patches:
  
  Check the SAP Support Portal for any relevant notes or patches that may address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for both CRM and APO to ensure that all necessary configurations are in place and that you are following the recommended practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP1, CRMD_ORDER, and SMQ1/SMQ2 for monitoring queues.
  Integration Settings: Review the integration settings between CRM and APO, including any middleware configurations (like SAP PI/PO) that may be involved.
  System Compatibility: Ensure that both systems are on compatible versions and that any necessary updates or upgrades have been applied.
  
  By following these steps, you should be able to resolve the CRM_APO111 error and ensure that the availability check functions correctly.