How To Fix CRM_ACTIVITY_H013 - Error in conversion of time stamp to local time &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 013

• Message text: Error in conversion of time stamp to local time &1

What causes this issue?

A time stamp (time in UTC format) could not be converted into local
time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H013 - Error in conversion of time stamp to local time &1 ?

  The SAP error message CRM_ACTIVITY_H013 indicates that there is an issue with converting a timestamp to local time. This error typically arises in the context of CRM (Customer Relationship Management) activities when the system encounters a problem with the time zone settings or the format of the timestamp being processed.
  Causes:
  
  Incorrect Time Zone Settings: The user or system settings may have an incorrect time zone configuration, leading to issues when converting timestamps.
  Invalid Timestamp Format: The timestamp being processed may not be in the expected format, causing the conversion to fail.
  Daylight Saving Time (DST) Issues: If the timestamp falls within a period of Daylight Saving Time, it may not be handled correctly.
  System Configuration Issues: There may be inconsistencies in the system configuration related to time zones or date/time formats.
  
  Solutions:
  
  
  Check User Time Zone Settings:
  
  Go to the user profile settings in SAP and verify that the time zone is set correctly.
  Ensure that the time zone matches the expected local time for the user.
  
  
  
  Verify System Time Zone Configuration:
  
  Check the system-wide time zone settings in the SAP system configuration.
  Ensure that the server time zone is correctly set and that it aligns with the expected local time.
  
  
  
  Inspect Timestamp Format:
  
  Review the format of the timestamp being processed. Ensure it adheres to the expected format (e.g., YYYY-MM-DD HH:MM:SS).
  If the timestamp is being generated programmatically, ensure that the code correctly formats the timestamp.
  
  
  
  Check for Daylight Saving Time Adjustments:
  
  If applicable, verify that the system is correctly handling Daylight Saving Time changes.
  Ensure that the timestamps are adjusted accordingly if they fall within DST periods.
  
  
  
  Review Application Logic:
  
  If the error occurs in a custom application or enhancement, review the logic that handles timestamps and time zone conversions.
  Debug the application to identify where the conversion is failing.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  Apply any recommended updates or fixes.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on handling timestamps and time zones in SAP systems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user settings and SPRO (Customizing) to review system configurations.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.