How To Fix CRM_ACTIVITY_H011 - Referenced administration header for activity header does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 011

• Message text: Referenced administration header for activity header does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H011 - Referenced administration header for activity header does not exist ?

  The SAP error message CRM_ACTIVITY_H011 indicates that the system is unable to find a referenced administration header for an activity header. This typically occurs in the context of CRM (Customer Relationship Management) activities when there is a missing or inconsistent reference to an activity or its associated data.
  Causes:
  
  Missing Data: The referenced administration header may not exist in the database, possibly due to deletion or corruption of data.
  Inconsistent Data: There may be inconsistencies in the data, such as incorrect references or foreign key relationships.
  System Configuration Issues: Configuration settings in the CRM system may not be set up correctly, leading to issues in data retrieval.
  Transport Issues: If the system has recently undergone a transport of changes, it may have led to missing or inconsistent data.
  
  Solutions:
  
  Check Data Existence: Verify if the referenced administration header exists in the database. You can do this by checking the relevant tables in the SAP system (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  Data Consistency Check: Use transaction codes like SE11 to check the database tables for consistency. You can also run consistency checks using transaction CRMD_ORDER to identify any inconsistencies.
  Recreate Missing Data: If the referenced administration header is missing, you may need to recreate it or restore it from a backup if available.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly. This may involve reviewing customizing settings related to activities and orders.
  Transport Management: If the issue arose after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
  Debugging: If you have access to development tools, you can debug the program to identify where the error is occurring and why the reference is missing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SE80 for data and object management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM activities to understand the data model and relationships better.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.