How To Fix CRM_ACTIVITY_H015 - Referenced transaction ID &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 015

• Message text: Referenced transaction ID &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H015 - Referenced transaction ID &1 is invalid ?

  The SAP error message CRM_ACTIVITY_H015, which states "Referenced transaction ID &1 is invalid," typically occurs in the context of CRM (Customer Relationship Management) activities when there is an attempt to reference a transaction that does not exist or is not valid in the system.
  Cause:
  
  Invalid Transaction ID: The transaction ID being referenced may not exist in the system, possibly due to deletion or incorrect entry.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption.
  Authorization Issues: The user may not have the necessary permissions to access the referenced transaction.
  System Configuration: There may be configuration issues in the CRM system that prevent the transaction from being recognized.
  
  Solution:
  
  Verify Transaction ID: Check the transaction ID being referenced in the error message. Ensure that it is correct and exists in the system.
  Check for Deletion: If the transaction ID was recently deleted, you may need to recreate it or restore it from a backup if possible.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the transaction. You may need to consult with your SAP security team.
  Data Consistency Check: Run consistency checks in the CRM system to identify and resolve any data inconsistencies. This may involve using transaction codes like SE11 or SE16 to check database tables.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  System Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking customizing settings related to activities and transactions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review the official SAP documentation for CRM activities to understand the expected behavior and configuration settings.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.