How To Fix CRM_ACTION011 - Action container is not filled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 011

• Message text: Action container is not filled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION011 - Action container is not filled ?

  The SAP error message CRM_ACTION011: Action container is not filled typically occurs in the context of SAP CRM (Customer Relationship Management) when an action is triggered but the necessary data or parameters required for that action are not provided or are missing. This can happen in various scenarios, such as when executing workflows, sending emails, or performing other automated actions.
  Causes:
  
  Missing Action Parameters: The action that is being executed requires certain parameters or data to be filled in, and if these are not provided, the error will occur.
  Incorrect Configuration: The action might be incorrectly configured in the system, leading to missing or incorrect data.
  Incomplete Business Object: The business object (like a sales order, service request, etc.) may not have all the necessary data filled in, which is required for the action to execute properly.
  Authorization Issues: Sometimes, the user executing the action may not have the necessary authorizations to access the required data.
  
  Solutions:
  
  Check Action Configuration: Review the configuration of the action in the SAP CRM system. Ensure that all required parameters are correctly defined and that the action is set up properly.
  Fill Required Fields: Ensure that all necessary fields in the business object are filled out before triggering the action. This may involve checking the status of the object and ensuring all mandatory fields are populated.
  Debugging: If you have access to debugging tools, you can trace the execution of the action to identify where the data is missing. This can help pinpoint the exact cause of the error.
  Review Authorization: Check if the user has the necessary authorizations to perform the action. If not, appropriate roles and permissions should be assigned.
  Consult Documentation: Refer to SAP documentation or notes related to the specific action you are trying to execute. There may be specific requirements or known issues documented.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_ACTION011 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency) to monitor and manage workflows.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.