How To Fix CRM_ACTION009 - Local changes at time of 'saving' are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 009

• Message text: Local changes at time of 'saving' are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION009 - Local changes at time of 'saving' are not supported ?

  The SAP error message CRM_ACTION009 indicates that there are local changes made to a CRM transaction that cannot be saved due to certain restrictions. This typically occurs in scenarios where the system is trying to save data that has been modified locally (e.g., in a user session) but is not allowed to do so due to the system's configuration or the state of the transaction.
  Causes:
  
  Local Changes: The user has made changes to the CRM transaction that are not supported by the system's logic or configuration.
  Data Locking: The transaction might be locked by another user or process, preventing the current user from saving their changes.
  Inconsistent Data State: The data being saved may not meet the required conditions or validations set by the system.
  Custom Enhancements: Custom code or enhancements may be interfering with the standard save process.
  User Authorizations: The user may not have the necessary authorizations to perform the save operation.
  
  Solutions:
  
  Review Changes: Check the changes made to the transaction and ensure they are valid and supported by the system.
  Refresh the Transaction: Sometimes, refreshing the transaction or reloading the data can resolve temporary issues.
  Check for Locks: Use transaction codes like SM12 to check for locks on the data and resolve any conflicts.
  Validate Data: Ensure that all required fields are filled out correctly and that the data adheres to any validation rules.
  Consult with Development: If custom enhancements are in place, consult with the development team to check if any changes are causing the issue.
  User Authorizations: Verify that the user has the necessary authorizations to save the changes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check for locks), SE80 (to check for custom developments), and SU53 (to check authorization issues).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.