How To Fix CRM_ACTION010 - Internal error &1 has occured

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 010

• Message text: Internal error &1 has occured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION010 - Internal error &1 has occured ?

  The SAP error message CRM_ACTION010, which states "Internal error &1 has occurred," is a generic error message that indicates an unexpected issue has occurred within the SAP CRM system. This error can arise from various underlying causes, making it essential to investigate the specific context in which the error occurs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to unexpected behavior.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  System Bugs: There could be bugs in the SAP CRM version you are using, which may require a patch or update.
  Authorization Issues: Lack of proper authorizations for the user performing the action can also trigger internal errors.
  Performance Issues: System performance problems, such as timeouts or resource limitations, can lead to internal errors.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the error.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or corruption.
  Review Custom Code: If there are custom developments, review the code for potential issues or errors.
  Check Configuration: Verify the configuration settings in the CRM system to ensure they are correct.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  System Update: If the error is due to a known bug, consider applying the latest support package or patch for your SAP CRM version.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for your specific version of CRM to understand any known issues or limitations.
  
  By following these steps, you should be able to identify the cause of the CRM_ACTION010 error and implement a suitable solution.