How To Fix CPOC2024 - System error during deletion of PI sheet/work instructions

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC2 - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 024

• Message text: System error during deletion of PI sheet/work instructions

What causes this issue?

For technical reasons, browser-based PI sheets and work instructions are
deleted in a separate, internally-started mode. During this process, one
of the following errors occurred:
Communication error starting the mode or receiving the results
System termination in new mode

System Response

The PI sheet/work instructions may not have been deleted.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC2024 - System error during deletion of PI sheet/work instructions ?

  The SAP error message CPOC2024 indicates that there is a system error occurring during the deletion of a Process Instruction (PI) sheet or work instructions. This error can arise from various underlying issues, and addressing it typically involves several steps.
  Possible Causes:
  
  Database Locking Issues: The PI sheet or work instructions may be locked by another process or user, preventing deletion.
  Authorization Issues: The user attempting to delete the PI sheet may not have the necessary permissions.
  Data Integrity Issues: There may be inconsistencies or corruption in the data related to the PI sheet or work instructions.
  System Configuration Issues: Incorrect configuration settings in the SAP system could lead to errors during deletion.
  Technical Errors: Bugs or glitches in the SAP software or underlying database can also cause this error.
  
  Solutions:
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the PI sheet or work instructions. If you find any locks, you may need to wait for them to be released or contact the user who has the lock.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to delete PI sheets. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the relevant data. You can use transaction codes like CPI1 or CPI2 to check for inconsistencies in the PI sheets.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or information that could provide more context about the error. Use transaction code SLG1 to view application logs.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They may need to analyze the system logs or perform a deeper investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SU53: Display authorization check.
  SLG1: Application log.
  CPI1/CPI2: Check PI sheet consistency.
  
  
  
  SAP Support: If you have access to SAP Support, you can create a support ticket with detailed information about the error, including the exact steps that led to the error and any relevant logs.
  
  
  Documentation: Review the SAP documentation related to PI sheets and work instructions for any specific guidelines or best practices that may help in avoiding such errors.
  
  
  By following these steps, you should be able to identify the cause of the CPOC2024 error and take appropriate action to resolve it.