How To Fix CPH023 - Minute values collected from individual (local) application servers

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 023

• Message text: Minute values collected from individual (local) application servers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH023 - Minute values collected from individual (local) application servers ?

  The SAP error message CPH023 indicates that there is a discrepancy in the minute values collected from individual (local) application servers. This typically occurs in the context of performance monitoring or workload analysis, where the system is trying to aggregate data from multiple application servers.
  Cause:
  
  Data Collection Issues: The error may arise if there are issues with the data collection process from the application servers. This could be due to network problems, server downtime, or misconfiguration.
  Time Synchronization: If the application servers are not synchronized in terms of time (e.g., due to different time zones or incorrect time settings), it can lead to discrepancies in the minute values reported.
  Configuration Errors: Incorrect settings in the SAP system configuration related to performance monitoring or workload analysis can also lead to this error.
  Load Balancing Issues: If the load balancing is not set up correctly, it may cause uneven data collection from the application servers.
  
  Solution:
  
  Check Time Synchronization: Ensure that all application servers are synchronized to the same time source (e.g., using NTP - Network Time Protocol). This is crucial for accurate data collection.
  Review Configuration Settings: Check the configuration settings related to performance monitoring and workload analysis in the SAP system. Ensure that they are correctly set up.
  Monitor Data Collection: Investigate the data collection process to ensure that it is functioning correctly. Look for any errors or warnings in the logs that might indicate issues with data collection.
  Restart Services: Sometimes, simply restarting the affected application servers or the relevant services can resolve temporary issues.
  Check Network Connectivity: Ensure that there are no network issues affecting communication between the application servers and the central system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  SAP Basis Team: Involve your SAP Basis team to assist with server configurations, time synchronization, and network issues.
  SAP Documentation: Refer to the official SAP documentation for more details on performance monitoring and workload analysis.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CPH023 error and ensure accurate data collection from your SAP application servers.