How To Fix CPH021 - Hourly values collected from individual (local) application servers

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 021

• Message text: Hourly values collected from individual (local) application servers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH021 - Hourly values collected from individual (local) application servers ?

  The SAP error message CPH021 indicates that hourly values are being collected from individual (local) application servers. This message typically arises in the context of performance monitoring and data collection in SAP systems, particularly when using the SAP Solution Manager or similar monitoring tools.
  Cause:
  The CPH021 error message can occur due to several reasons, including:
  
  Configuration Issues: The monitoring configuration may not be set up correctly, leading to discrepancies in data collection from application servers.
  Network Issues: If there are network connectivity problems between the application servers and the central monitoring system, it may result in incomplete or missing data.
  Performance Bottlenecks: High load on the application servers can lead to delays in data collection, causing the monitoring system to report errors.
  Data Collection Intervals: If the data collection intervals are not aligned or if there are issues with the scheduling of data collection jobs, it can lead to this error.
  
  Solution:
  To resolve the CPH021 error, consider the following steps:
  
  Check Configuration: Review the configuration settings for data collection in the SAP system. Ensure that all application servers are correctly configured to send data to the monitoring system.
  Network Connectivity: Verify the network connections between the application servers and the monitoring system. Ensure that there are no firewalls or network issues blocking communication.
  Monitor Performance: Use performance monitoring tools to check for bottlenecks on the application servers. If the servers are under heavy load, consider optimizing performance or scaling resources.
  Adjust Data Collection Intervals: Review and adjust the data collection intervals to ensure they are appropriate for your system's performance and load.
  Check Logs: Look into the system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  
  Related Information:
  
  SAP Solution Manager: This tool is often used for monitoring SAP systems and may provide additional insights into performance and data collection issues.
  SAP Basis Administration: Understanding the role of SAP Basis administrators can be helpful, as they manage system performance and configuration.
  Performance Tuning: Familiarize yourself with performance tuning best practices for SAP systems to prevent similar issues in the future.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.