How To Fix CPH025 - Quarter-hourly values collected from monitored systems

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 025

• Message text: Quarter-hourly values collected from monitored systems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH025 - Quarter-hourly values collected from monitored systems ?

  The SAP error message CPH025 typically relates to issues with the collection of quarter-hourly values from monitored systems in the context of SAP's monitoring and performance management tools, such as SAP Solution Manager or SAP Landscape Management. This error can occur when the system is unable to collect or process the expected data from the monitored systems.
  Cause:
  
  Data Collection Issues: The monitored systems may not be sending the required quarter-hourly data due to network issues, configuration errors, or system downtime.
  Configuration Errors: Incorrect configuration settings in the monitoring setup can lead to the inability to collect data.
  Performance Issues: High load on the monitored systems or the monitoring system itself can prevent timely data collection.
  Authorization Issues: The user or service account used for data collection may not have the necessary permissions to access the required data.
  Technical Errors: Bugs or glitches in the monitoring software or the underlying infrastructure can also lead to this error.
  
  Solution:
  
  Check System Status: Ensure that the monitored systems are up and running and that there are no network issues preventing data transmission.
  Review Configuration: Verify the configuration settings in the monitoring tool to ensure they are set up correctly for collecting quarter-hourly data.
  Monitor Performance: Check the performance of both the monitored systems and the monitoring system to identify any bottlenecks or resource constraints.
  Check Authorizations: Ensure that the user or service account used for monitoring has the necessary authorizations to access the required data.
  Review Logs: Look at the logs for both the monitoring system and the monitored systems to identify any errors or warnings that could provide more context on the issue.
  Update Software: Ensure that you are using the latest version of the monitoring tools, as updates may contain bug fixes and improvements.
  Consult Documentation: Refer to SAP's official documentation or support notes related to the specific error message for additional troubleshooting steps and guidance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CPH025 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Performance Monitoring: Familiarize yourself with best practices for performance monitoring in SAP environments to prevent similar issues in the future.
  
  If the problem persists after following these steps, it may be necessary to contact SAP support for further assistance.