How To Fix CPH024 - Hourly values collected from monitored systems

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 024

• Message text: Hourly values collected from monitored systems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH024 - Hourly values collected from monitored systems ?

  The SAP error message CPH024 typically relates to issues with the collection of hourly values from monitored systems in the context of SAP's monitoring and performance management tools, such as SAP Solution Manager or SAP Cloud ALM. This error can occur when there are problems with data collection, configuration, or communication between the monitored systems and the monitoring tool.
  Cause:
  
  Configuration Issues: The monitored system may not be properly configured to send data to the monitoring tool.
  Communication Problems: There may be network issues or firewall settings preventing data transmission.
  Data Collection Settings: The settings for data collection may not be correctly defined, leading to missing or incomplete data.
  System Performance: High load on the monitored system may prevent it from collecting and sending data in a timely manner.
  Authorization Issues: The user or service account used for data collection may not have the necessary permissions.
  
  Solution:
  
  Check Configuration: Verify that the monitored system is correctly configured to send data to the monitoring tool. This includes checking the configuration settings in both the monitored system and the monitoring tool.
  Network Connectivity: Ensure that there are no network issues between the monitored system and the monitoring tool. Check for any firewall rules that may be blocking communication.
  Review Data Collection Settings: Go through the data collection settings to ensure they are correctly defined. Adjust the settings if necessary to ensure that hourly values are being collected.
  Monitor System Performance: Check the performance of the monitored system. If it is under heavy load, consider optimizing performance or scheduling data collection during off-peak hours.
  Check Authorizations: Ensure that the user or service account used for data collection has the necessary authorizations to access the required data in the monitored system.
  Review Logs: Check the logs in both the monitored system and the monitoring tool for any additional error messages or warnings that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to the CPH024 error. SAP Notes often provide patches, updates, or detailed troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the monitoring tool you are using (e.g., SAP Solution Manager, SAP Cloud ALM) for guidance on configuration and troubleshooting.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find solutions or workarounds shared by others who have encountered the same error.
  
  If the issue persists after following these steps, consider reaching out to SAP Support for further assistance.