How To Fix CPH013 - Data collection runtime for monitored systems (hourly values)

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 013

• Message text: Data collection runtime for monitored systems (hourly values)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPH013 - Data collection runtime for monitored systems (hourly values) ?

  The SAP error message CPH013 typically relates to issues with data collection for monitored systems, particularly when it comes to collecting hourly values. This error can occur in the context of SAP Solution Manager or other monitoring tools that collect performance and usage data from various systems.
  Cause:
  The CPH013 error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration settings in the monitoring setup can lead to data collection failures.
  Network Problems: Connectivity issues between the monitored system and the monitoring system can prevent data from being collected.
  Performance Bottlenecks: If the monitored system is under heavy load, it may not be able to respond to data collection requests in a timely manner.
  Authorization Issues: Insufficient permissions for the user or service account that is trying to collect the data.
  Data Volume: Excessive data volume or large datasets can lead to timeouts or failures in data processing.
  
  Solution:
  To resolve the CPH013 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings in the monitoring tool to ensure they are set up correctly. This includes checking the data collection intervals and parameters.
  Network Connectivity: Verify that there are no network issues between the monitored system and the monitoring system. You can use tools like ping or traceroute to check connectivity.
  System Performance: Monitor the performance of the monitored system. If it is under heavy load, consider optimizing performance or scheduling data collection during off-peak hours.
  Review Authorizations: Ensure that the user or service account has the necessary permissions to collect data from the monitored system.
  Data Volume Management: If the data volume is too high, consider adjusting the data collection frequency or filtering the data to reduce the amount being collected.
  Check Logs: Review the logs in both the monitoring system and the monitored system for any additional error messages or warnings that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to CPH013 for any specific patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for the monitoring tool you are using (e.g., SAP Solution Manager) for detailed configuration and troubleshooting steps.
  Community Forums: Engage with the SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.