How To Fix CPH011 - Data collect. runtime on local application servers (quarter-hourly vals)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CPH -

  • Message number: 011

  • Message text: Data collect. runtime on local application servers (quarter-hourly vals)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CPH011 - Data collect. runtime on local application servers (quarter-hourly vals) ?

    The SAP error message CPH011 typically indicates an issue related to data collection in the context of the SAP system's performance monitoring or data collection processes. This error can occur when there are problems with the runtime on local application servers, particularly when dealing with quarter-hourly values.

    Cause:

    1. Performance Issues: The local application server may be experiencing performance issues, such as high CPU usage, memory constraints, or other resource limitations that prevent it from processing data collection tasks efficiently.
    2. Configuration Errors: Incorrect configuration settings in the data collection process or in the monitoring tools can lead to this error.
    3. Network Issues: If the application server is unable to communicate effectively with the database or other components, it may result in data collection failures.
    4. Data Volume: A high volume of data being processed in a short time frame can overwhelm the system, leading to runtime errors.
    5. System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect data collection.

    Solution:

    1. Check System Performance: Monitor the performance of the application server. Use transaction codes like ST03N (Workload Analysis) or ST06 (Operating System Monitor) to identify any bottlenecks.
    2. Review Configuration: Ensure that the configuration settings for data collection are correct. This includes checking the settings in transaction codes like RZ10 (Profile Parameters) and RZ20 (CCMS Monitoring).
    3. Increase Resources: If the server is under heavy load, consider increasing the resources (CPU, memory) allocated to the application server.
    4. Optimize Data Collection: If possible, adjust the frequency of data collection or the amount of data being collected to reduce the load on the system.
    5. Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
    6. Review Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
    7. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM37 (Job Monitoring), and SM50 (Process Overview) to diagnose issues.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Refer to SAP documentation for best practices on performance monitoring and data collection.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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