How To Fix CPH014 - Data collection runtime for monitored systems (quarter-hourly values)

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 014

• Message text: Data collection runtime for monitored systems (quarter-hourly values)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH014 - Data collection runtime for monitored systems (quarter-hourly values) ?

  The SAP error message CPH014 typically relates to issues with data collection for monitored systems, particularly in the context of the SAP Solution Manager or other monitoring tools. This error indicates that there is a problem with the runtime data collection for quarter-hourly values, which can affect the performance monitoring and reporting capabilities of the system.
  Cause:
  The CPH014 error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration settings in the monitoring setup can lead to data collection failures.
  System Performance: High system load or performance issues can prevent the data collection process from completing successfully.
  Network Issues: Connectivity problems between the monitored system and the monitoring system can disrupt data collection.
  Data Volume: Excessive data volume or large datasets can overwhelm the data collection process.
  Authorization Issues: Insufficient permissions for the user or service account responsible for data collection can lead to failures.
  Technical Errors: Bugs or technical errors in the monitoring software or the underlying SAP system can also trigger this error.
  
  Solution:
  To resolve the CPH014 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings for the monitoring setup in SAP Solution Manager or the relevant monitoring tool. Ensure that all parameters are correctly set.
  Monitor System Performance: Analyze the performance of the monitored system. If the system is under heavy load, consider optimizing performance or scheduling data collection during off-peak hours.
  Verify Network Connectivity: Ensure that there are no network issues between the monitored system and the monitoring system. Check for firewalls, VPNs, or other network configurations that might be affecting connectivity.
  Review Data Volume: If the data volume is too high, consider filtering the data being collected or increasing the capacity of the monitoring system.
  Check Authorizations: Verify that the user or service account used for data collection has the necessary authorizations to access the required data.
  Update Software: Ensure that both the monitored system and the monitoring tool are up to date with the latest patches and updates, as this can resolve known bugs.
  Consult Logs: Check the relevant logs for more detailed error messages that can provide insights into the specific cause of the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the CPH014 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for monitoring and data collection to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.