How To Fix CPH015 - Data collection runtime for monitored systems (minute values)

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 015

• Message text: Data collection runtime for monitored systems (minute values)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH015 - Data collection runtime for monitored systems (minute values) ?

  The SAP error message CPH015 typically relates to issues with data collection for monitored systems in the context of SAP Solution Manager or other monitoring tools. This error indicates that there is a problem with the runtime data collection for minute values, which can affect the performance monitoring and reporting capabilities of the system.
  Cause:
  
  Configuration Issues: Incorrect configuration settings in the monitoring setup can lead to data collection failures.
  Network Problems: Connectivity issues between the monitored system and the monitoring system can prevent data from being collected.
  Performance Bottlenecks: High load on the monitored system may cause delays or failures in data collection.
  Authorization Issues: Insufficient permissions for the user or service account responsible for data collection can lead to this error.
  Technical Issues: Bugs or issues in the SAP software or the monitoring agent can also cause this error.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP Solution Manager or monitoring tool to ensure they are set up correctly.
  Network Connectivity: Verify that there are no network issues between the monitored system and the monitoring system. Check firewalls, VPNs, and other network components.
  System Performance: Monitor the performance of the monitored system to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling data collection during off-peak hours.
  User Authorizations: Ensure that the user or service account used for data collection has the necessary authorizations to access the required data.
  Check Logs: Review the logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: Ensure that both the monitored system and the monitoring tool are running the latest patches and updates, as this can resolve known bugs.
  Restart Services: Sometimes, simply restarting the monitoring services or the monitored system can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to CPH015 for any specific fixes or recommendations provided by SAP.
  Documentation: Refer to the official SAP documentation for monitoring and data collection to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.