How To Fix CONSENT_MANAGEMENT138 - Consent '&1': Unknown error occurred while locking

CONSENT_MANAGEMENT138 - Overview

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 138

• Message text: Consent '&1': Unknown error occurred while locking

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT138 - Consent '&1': Unknown error occurred while locking ?

  The SAP error message CONSENT_MANAGEMENT138 indicates that there was an issue while trying to lock a consent record in the system. This error typically arises in the context of consent management, where the system is attempting to manage user consents for data processing in compliance with regulations like GDPR.
  
  Cause:
  The error can occur due to several reasons, including:
  
  Database Locking Issues: The consent record may be locked by another transaction or user, preventing the current operation from acquiring the necessary lock.
  System Performance Issues: High load on the system or database can lead to timeouts or failures in acquiring locks.
  
  Configuration Issues: There may be misconfigurations in the consent management settings or related authorization issues.
  Software Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any existing locks on