How To Fix CONSENT_MANAGEMENT139 - Consent '&1': Withdrawn opt-out consent; maximum valid to set to '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

  • Message number: 139

  • Message text: Consent '&1': Withdrawn opt-out consent; maximum valid to set to '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CONSENT_MANAGEMENT139 - Consent '&1': Withdrawn opt-out consent; maximum valid to set to '&2' ?

    The SAP error message CONSENT_MANAGEMENT139 indicates an issue related to consent management, specifically concerning the withdrawal of opt-out consent for a particular consent type. The message typically means that the consent you are trying to manage has been withdrawn, and there is a restriction on how long that consent can remain valid.

    Cause:

    1. Withdrawn Consent: The consent identified by &1 has been withdrawn, meaning the user has opted out of the consent.
    2. Maximum Validity: The system is trying to set a maximum validity period for the consent that is no longer applicable due to the withdrawal.
    3. Configuration Issues: There may be configuration settings in the consent management system that are not aligned with the current state of the consent.

    Solution:

    1. Review Consent Status: Check the status of the consent for the user in question. If it has been withdrawn, you may need to update your records or processes to reflect this.
    2. Adjust Validity Settings: If you are trying to set a maximum validity for a consent that has been withdrawn, you should either:
      • Remove the attempt to set validity for the withdrawn consent.
      • Reassess the need for the consent and possibly re-obtain it if necessary.
    3. Consult Documentation: Review the SAP documentation related to consent management to ensure that you are following the correct procedures for managing consent.
    4. System Configuration: If the issue persists, check the configuration settings in the SAP system related to consent management. Ensure that the settings for maximum validity and consent withdrawal are correctly configured.
    5. Error Handling: Implement error handling in your application to manage cases where consent has been withdrawn, ensuring that your application logic accounts for this scenario.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Refer to the SAP Help Portal for detailed information on consent management and best practices for handling consent-related errors.

    By following these steps, you should be able to resolve the error and ensure that your consent management processes are functioning correctly.

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