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Message type: E = Error
Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class
Message number: 139
Message text: Consent '&1': Withdrawn opt-out consent; maximum valid to set to '&2'
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CONSENT_MANAGEMENT139
- Consent '&1': Withdrawn opt-out consent; maximum valid to set to '&2' ?The SAP error message CONSENT_MANAGEMENT139 indicates an issue related to consent management, specifically concerning the withdrawal of opt-out consent for a particular consent type. The message typically means that the consent you are trying to manage has been withdrawn, and there is a restriction on how long that consent can remain valid.
Cause:
- Withdrawn Consent: The consent identified by
&1
has been withdrawn, meaning the user has opted out of the consent.- Maximum Validity: The system is trying to set a maximum validity period for the consent that is no longer applicable due to the withdrawal.
- Configuration Issues: There may be configuration settings in the consent management system that are not aligned with the current state of the consent.
Solution:
- Review Consent Status: Check the status of the consent for the user in question. If it has been withdrawn, you may need to update your records or processes to reflect this.
- Adjust Validity Settings: If you are trying to set a maximum validity for a consent that has been withdrawn, you should either:
- Remove the attempt to set validity for the withdrawn consent.
- Reassess the need for the consent and possibly re-obtain it if necessary.
- Consult Documentation: Review the SAP documentation related to consent management to ensure that you are following the correct procedures for managing consent.
- System Configuration: If the issue persists, check the configuration settings in the SAP system related to consent management. Ensure that the settings for maximum validity and consent withdrawal are correctly configured.
- Error Handling: Implement error handling in your application to manage cases where consent has been withdrawn, ensuring that your application logic accounts for this scenario.
Related Information:
By following these steps, you should be able to resolve the error and ensure that your consent management processes are functioning correctly.
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