How To Fix CONSENT_MANAGEMENT136 - Consent '&1': Error occurred while locking; consent is already locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 136

• Message text: Consent '&1': Error occurred while locking; consent is already locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT136 - Consent '&1': Error occurred while locking; consent is already locked ?

  The SAP error message CONSENT_MANAGEMENT136 indicates that there is an issue with locking a consent record in the Consent Management module. The specific message states that the consent you are trying to access is already locked, which means that another process or user is currently working with that consent record.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user or process is currently editing or processing the same consent record. SAP uses locking mechanisms to prevent data inconsistencies that can occur when multiple users try to modify the same data simultaneously.
  Long-Running Transactions: If a transaction that involves the consent record is taking a long time to complete, it may hold the lock for an extended period, causing other attempts to access the record to fail.
  System Issues: Occasionally, system issues or bugs can lead to improper locking behavior.
  
  Solution:
  
  Wait and Retry: If the consent record is locked by another user, the simplest solution is to wait for that user to finish their work and then try again.
  Identify the Lock: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock on the consent record. You can then communicate with that user to understand the situation.
  Release the Lock: If you have the necessary authorizations and it is appropriate to do so, you can manually release the lock from transaction SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the record.
  Check for Long-Running Transactions: Investigate if there are any long-running transactions that might be holding the lock. You can use transaction SM66 to monitor active processes in the system.
  System Restart: In rare cases, if the locking issue persists and seems to be a system bug, a system restart may be necessary, but this should be done with caution and typically as a last resort.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to consent management and locking mechanisms.
  Documentation: Review the SAP documentation for Consent Management to understand how locking works and best practices for managing consents.
  User Training: Ensure that users are trained on how to properly manage consent records to minimize locking issues, such as avoiding long edit sessions on the same record.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.