How To Fix COM_PRODUCT_SETTINGS013 - No storage form for product type &/object family &/logical system &

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_SETTINGS - Messages on General (Customizing) Settings

• Message number: 013

• Message text: No storage form for product type &/object family &/logical system &

What causes this issue?

You wanted to transfer products from an external system to this system.
For the product IDs to be stored in the database correctly, the system
needs to know how the IDs were stored in the external system. However,
this has not yet been specified in your system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ask your system administrator to specify in your system how the product
IDs were stored in the external system.

Procedure for System Administrators

This information is transferred to the CRM System by downloading the
Customizing object DNL_CUST_PROD0.
For more information on the storage form of product IDs, see
<DS:SIMG.COM_PRODUCT_LOGSYS>Maintain Storage Form of Product IDs for
Logical Systems</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_SETTINGS013 - No storage form for product type &/object family &/logical system & ?

  The SAP error message COM_PRODUCT_SETTINGS013 indicates that there is no storage form defined for a specific product type, object family, and logical system. This error typically arises in the context of SAP Advanced Planning and Optimization (APO) or SAP Integrated Business Planning (IBP) when the system is trying to access or process product-related data.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the storage form for the specified product type and object family has not been configured in the system.
  Incorrect Logical System: The logical system specified in the error message may not be correctly set up or may not have the necessary configurations.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to the absence of the required storage form.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for product types and object families in the relevant SAP module (e.g., APO or IBP).
  Ensure that a storage form is defined for the specified product type and object family.
  
  
  
  Define Storage Form:
  
  If the storage form is missing, you will need to create it. This can typically be done in the customizing settings under the relevant application area.
  Navigate to the relevant transaction (e.g., /SAPAPO/SDP1 for APO) and define the storage form for the product type and object family.
  
  
  
  Verify Logical System:
  
  Check the logical system settings to ensure that it is correctly configured and that the necessary data is available for that logical system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to identify any discrepancies that may be causing the issue.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects and configurations were included in the transport request.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for configuration and master data management in SAP APO or IBP.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.