How To Fix COM_PRODUCT_SETTINGS011 - Product ID contains invalid special characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_SETTINGS - Messages on General (Customizing) Settings

  • Message number: 011

  • Message text: Product ID contains invalid special characters

  • Show details Hide details
  • What causes this issue?

    For technical reasons, certain special characters must not be used in
    external number assignment for material numbers. These are the
    following characters:
    Ampersand <(>&<)>
    Asterisk *
    Comma ,

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Correct your entry.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_SETTINGS011 - Product ID contains invalid special characters ?

    The SAP error message COM_PRODUCT_SETTINGS011 indicates that the Product ID you are trying to use contains invalid special characters. This error typically arises when the Product ID does not conform to the allowed character set defined by the system.

    Cause:

    The error is caused by the presence of special characters in the Product ID that are not permitted. Common invalid characters may include:

    • Spaces
    • Special symbols (e.g., @, #, $, %, &, *, etc.)
    • Punctuation marks (e.g., !, ?, ., /, etc.)

    Solution:

    To resolve this error, you should:

    1. Review the Product ID: Check the Product ID you are trying to enter and identify any invalid characters.

    2. Modify the Product ID: Remove or replace any invalid characters with valid ones. Typically, valid characters include:

      • Alphanumeric characters (A-Z, a-z, 0-9)
      • Underscores (_)
      • Dashes (-)
    3. Re-enter the Product ID: After making the necessary changes, re-enter the Product ID in the system.

    4. Check System Configuration: If you are unsure about the allowed characters, consult your SAP system documentation or your system administrator for the specific character set rules.

    Related Information:

    • SAP Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for guidelines on naming conventions and valid characters for Product IDs.
    • Transaction Codes: If you are using specific transaction codes (e.g., MM01 for material creation), ensure that you are following the guidelines for that transaction.
    • User Roles and Permissions: Ensure that you have the necessary permissions to create or modify Product IDs in the system.

    If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance. They may provide additional insights or check for any system-specific configurations that could be affecting the Product ID validation.

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