How To Fix COM_PRODUCT_SETTINGS012 - Internal error converting product ID &

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_SETTINGS - Messages on General (Customizing) Settings

• Message number: 012

• Message text: Internal error converting product ID &

What causes this issue?

The system attempted to convert a product ID &V1& from an SAP system to
the corresponding product ID in the CRM system. However, an
unanticipated situation occurred probably caused by a programming error
or data inconsistency.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator and describe in detail how this error
occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_SETTINGS012 - Internal error converting product ID & ?

  The SAP error message COM_PRODUCT_SETTINGS012 indicates an internal error that occurs when the system is unable to convert a product ID. This can happen for various reasons, and understanding the cause is essential for finding a solution. Here are some potential causes, solutions, and related information:
  Causes:
  
  Data Corruption: The product ID may be corrupted or incorrectly formatted in the database.
  Missing Data: The product ID may not exist in the relevant tables, leading to conversion issues.
  Configuration Issues: There may be configuration problems in the product master data or related settings.
  Authorization Issues: The user may not have the necessary permissions to access or convert the product ID.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  
  Solutions:
  
  Check Product ID: Verify that the product ID exists in the system and is correctly formatted. You can do this by checking the product master data.
  Data Consistency Check: Run consistency checks on the product master data to identify any inconsistencies or corruption.
  Review Configuration: Ensure that all relevant configurations for product settings are correctly set up. This includes checking the product hierarchy, classification, and other related settings.
  Authorization Check: Ensure that the user has the necessary authorizations to perform actions related to the product ID.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes available.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the conversion is failing.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message, context, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), and MM01 (Create Material) to check product details.
  Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  User Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error related to the product ID conversion in SAP.