How To Fix COM_PRODUCT_SETTINGS015 - No product ID determined for material number & of logical system &

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_SETTINGS - Messages on General (Customizing) Settings

• Message number: 015

• Message text: No product ID determined for material number & of logical system &

What causes this issue?

The product ID could not be determined for an 18-character internal
material number from an SAP system in which the long material number is
active. The product concerned has probably not yet been downloaded to
the CRM/EBP system or the product was created originally in the CRM/EBP
system but not yet uploaded to the SAP system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The product must either be downloaded from the SAP system or uploaded to
this system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_SETTINGS015 - No product ID determined for material number & of logical system & ?

  The SAP error message COM_PRODUCT_SETTINGS015 indicates that the system was unable to determine a product ID for a specified material number in a given logical system. This error typically arises in the context of SAP Advanced Planning and Optimization (APO) or SAP Integrated Business Planning (IBP) when the system is trying to map a material to a product in the planning area.
  Causes:
  
  Missing Product Master Data: The product ID may not exist in the product master data for the specified logical system.
  Incorrect Material Number: The material number provided may be incorrect or not properly formatted.
  Logical System Configuration: The logical system may not be correctly configured to recognize the material number.
  Data Transfer Issues: There may be issues with data transfer from the ERP system to the APO/IBP system, leading to missing or incomplete data.
  Product-Location Assignment: The product may not be assigned to the relevant location in the planning area.
  
  Solutions:
  
  Check Product Master Data: Verify that the product ID exists in the product master data for the specified logical system. You can do this by navigating to the product master data in the relevant transaction (e.g., /SAPAPO/PRODLOC).
  Validate Material Number: Ensure that the material number is correct and exists in the system. You can check this in the material master (transaction MM03).
  Review Logical System Settings: Check the configuration of the logical system to ensure it is set up correctly and can access the necessary data.
  Data Synchronization: Ensure that data synchronization between the ERP and APO/IBP systems is functioning correctly. You may need to re-run the data transfer jobs if there are discrepancies.
  Product-Location Assignment: Make sure that the product is assigned to the correct location in the planning area. You can check this in the product-location view.
  Check for Custom Logic: If there are any custom enhancements or logic in place, review them to ensure they are not causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CIF (Core Interface) for data transfer, SCC4 for logical system configuration, and CRO1 for product master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for APO/IBP to understand the data model and how products and materials are linked.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as they can provide deeper insights into system logs and configurations.