How To Fix COM_PRODUCT_CUST005 - An internal number range interval cannot be determined for category &

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 005

• Message text: An internal number range interval cannot be determined for category &

What causes this issue?

When you created the product, you did not specify a product ID. The
system has therefore attempted to assign the product ID internally.
This was not possible, however, because the specified category is not
assigned a <DS:GLOS.3526B523AFAB52B9E10000009B38F974>number range
interval</> for internal number assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the product ID manually. If you want the system to assign product
IDs internally, contact your system administrator.

Procedure for System Administrators

Use transaction <DS>COMC_MATERIALID_ALL</> to set up the number range
interval for the <LS>Material</> product type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUST005 - An internal number range interval cannot be determined for category & ?

  The SAP error message COM_PRODUCT_CUST005 indicates that the system is unable to determine an internal number range interval for a specific category. This typically occurs in the context of product master data or when dealing with product-related configurations in SAP.
  Cause:
  The error can arise due to several reasons:
  
  Missing Number Range Configuration: The number range for the specified category has not been defined in the system.
  Incorrect Category Assignment: The category being referenced may not be correctly assigned or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the number range configuration.
  System Configuration Issues: There may be inconsistencies or errors in the configuration of the number range intervals.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Look for the relevant number range object associated with the product category.
  Ensure that the number range intervals are defined and active.
  
  
  
  Verify Category Assignment:
  
  Check the category that is causing the error. Ensure that it is correctly defined in the system.
  You can do this by navigating to the relevant configuration settings for product categories.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify number range settings.
  You can check this in transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult Configuration Documentation:
  
  Review the configuration documentation for the specific module (e.g., SAP Product Lifecycle Management, SAP S/4HANA) to ensure that all necessary steps have been followed.
  
  
  
  Check for System Notes:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SNRO (Number Range Objects), SU53 (Authorization Check), SE11 (Data Dictionary).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  Documentation: Review the SAP Help Portal for documentation related to number range management and product master data configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the COM_PRODUCT_CUST005 error in your SAP system.